Shipping policy

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SHIPPING & RETURNS

UGLYS EYEWEAR

We keep things simple. Old school shipping and receiving.

SHIPPING

We pack it.
We ship it.
You get it.

Orders are processed within 1–3 business days (excluding weekends and holidays). Once your order leaves our hands, it’s in the carrier’s world. Tracking info will be sent when available.

We are not responsible for:

  • Delays caused by the carrier

  • Lost or stolen packages after delivery

  • Incorrect shipping addresses provided at checkout

Double-check your address. Seriously.

RETURNS & EXCHANGES

Didn’t work out? All good. Here’s how it goes:

  • You pack it back up

  • You ship it back

  • Our homies handle the rest

Returns or exchanges must be initiated within 14 days of delivery. Items must be unused, unworn, and in original condition.

Return shipping is on you unless we messed something up.

Send all returns and exchanges to:

UGLYS EYEWEAR
11 Aviles St.
Apt. 3D
St. Augustine, Fl 32084

Once received and inspected, refunds or exchanges will be processed within 5–7 business days.

FINAL NOTES

  • Sale items are final unless otherwise stated

  • Original shipping costs are non-refundable

  • We reserve the right to deny returns that don’t meet the above criteria

No fluff. No games.
If you’ve got questions, reach out.
If not, pack it right and send it back.

UGLYS 🤝